DB-DATABANK is mainly active in the fields of digitization, management and storage of forms and electronic files, provision of IVR services, Help Desk & Call Contact Center, collection, processing, management and delivery of audiovisual content, digital marketing services, implementation of corporate portals and websites, the development of mobile Apps and internet applications (“B-2-B” & “B-2-C”), Call Center and Wireless Network Development and Technical Support.

The company has invested in technological equipment (fiber optics, call centers, IVR’s, Scanners, etc.), software and telecommunications infrastructure. For instance, DATABANK acted as the service provider for OTENET’s “Disaster & Overload Center. Additionally, the company is licensed for the Provision of Telecommunication Services by EETT (National Telecommunications Commission) and is supervised by ADAE (Communications Confidentiality Authority).

The company’s vision is to establish itself in the Greek market as a reliable provider of IT and communications services, designing innovative solutions and implementing important projects that will help develop both the private and public sectors. Its clientele includes fixed and mobile telephony providers, public sectors and large companies.